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  1. Chapter 12. Need clarification about plagiarism?

    January 30, 2014 by George Dovel
    This PowerPoint presentation offers helpful tips for avoiding plagiarism when researching and writing reports...
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  2. Chapter 11. Learn to use Google more effectively

    by George Dovel
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  3. Chapter 11. Quick tips for evaluating the research quality of a website

    by George Dovel
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  4. Chapter 9. Crisis communication and social media

    by George Dovel
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  5. Chapter 8. See why the social approach is revolutionizing routine customer communication

    by George Dovel
    More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive...
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  6. Chapter 7. Legal advice for every blogger

    by George Dovel
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  7. Chapter 7. Stay on top of new terminology in social media

    January 29, 2014 by George Dovel
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  8. Chapter 1. Check out the cutting edge of business communication

    by George Dovel
    Bovée and Thill's Pinterest board highlights some of the most interesting and important developments in business communication, along with some great advice on developing your communications skills...
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  9. Chapter 16. Video interviewing on Skype

    January 4, 2012 by George Dovel
    Chances are you’ll have at least one video interview using Skype or another Internet-based phone service...
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  10. Chapter 16. How much are you worth?

    by George Dovel
    Find real-life salary ranges for a wide range of jobs...
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