Use these audience-focused words to craft persuasive messages...

The Emergent website at Columbia University tracks and evaluates rumors spreading online...

Balance the needs of all affected stakeholders with these timely tips...

Executive Beth Brady’s advice starts with “Say no with a comma, not a period...

When its Twitter chatbot Tay got hijacked and had to be taken down, Microsoft issued an apology that got every note right...

These 10 tips can help any company respond to the growing number of routine requests delivered on Twitter...

Follow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations...

ClickSoftware’s blog discusses a range of topics on mobile business communication...

This advice for class assignments will help you on the job, too...

Whether you’re starting your first document or using Word’s advanced capabilities, this site can help...