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  1. Chapter 4. Study the seven habits of effective intercultural communicators

    September 22, 2019 by George Dovel
    The willingness to take risks is a key habit; see what the other six are...
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  2. Chapter 4. Legal aspects of religion in the workplace

    by George Dovel
    Get an overview of the laws that govern religious expression in the workplace...
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  3. Chapter 3. Dining etiquette simplified

    September 2, 2019 by George Dovel
    Etiquette expert Barbara Pachter offers tips to help you get comfortable at business lunches and dinners...
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  4. Chapter 3. Give your team an eight-point health checkup

    March 5, 2019 by George Dovel
    Any work team can run these checkups to find out how healthy it is and get remedies for problem areas...
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  5. Chapter 3. Take the sting out of criticism—and make it more valuable

    March 1, 2019 by George Dovel
    This methodical approach to receiving criticism helps unbundle the emotional side of criticism from the helpful side...
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  6. Chapter 3. Overcome the limitations of virtual teamwork

    by George Dovel
    These 21 tips can help any virtual team overcome the inherent limitations of long-distance collaboration...
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  7. Chapter 3. Too much of a good thing?

    by George Dovel
    The potential benefits of team-based collaboration are undeniable, but some experts worry that companies are going overboard and overloading the employees they need the most...
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  8. Chapter 2. Expert advice on business negotiation

    February 28, 2019 by George Dovel
    These articles, case studies, and definitions can help negotiators learn the basics and fine-tune their skills...
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  9. Chapter 2. How emotions lead us astray in conflicts

    by George Dovel
    See why having an emotional stake in a question can lead you to flawed reasoning...
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  10. Chapter 2. Ten tips for having great conversations

    by George Dovel
    Radio interviewer Celeste Headlee, who listens to people for a living, shares her advice for having better conversations...
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