"Stanford GSB Professor Jennifer Aaker [photo, left] discusses the importance of stories, and how they can be used as a tool to persuade and shape how others see you...

"Have you ever felt like you're talking, but nobody is listening?..

"These are some tips to help you foster a happier brain, according to Alex Korb, a postdoctoral researcher in neuroscience at UCLA...

MIT career advisor Lily Zhang hand-picked these talks for the insights they can give all job hunters...

Duarte advises starting with the simplest tool imaginable, the humble sticky note...

Watch this tutorial to see how to create effective Prezi presentations...

In this talk at Google, Gina Barnett (profiled in the chapter-opening Communication Close-Up) shares some essentials of using your body as an effective speaking instrument...

The etiquette expert Barbara Pachter offers tips to help you get comfortable at business lunches and dinners...

See how the IoT is reshaping numerous business processes, including business communication...

Understand the five elements that make up this essential quality for business success...