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  1. 6 Rules for Texting at Work

    March 2, 2015 by Bovee & Thill Network
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  2. Chapter 7. Should you email, text, or pick up the phone?

    January 22, 2015 by George Dovel
    "We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...
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  3. Chapter 6. Should you email, text, or pick up the phone?

    December 29, 2014 by George Dovel
    "We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...
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  4. Is Texting the Next Solution for Retailers to Field Customer Complaints?

    May 6, 2014 by Bovee & Thill Network
    "Even though plenty of consumers have discarded SMS in favor of WhatsApp and now Snapchat, Pew Research Center’s Internet & American Life Project reports that texting is fast becoming the way consumers want to communicate...
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  5. These Are the New Rules for When to Email, When to Text, and When to Call

    February 26, 2014 by Bovee & Thill Network
    "We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left)...
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  6. Written Speech, Spoken Writing . . . and the Words

    January 16, 2014 by Bovee & Thill Network
    "I came across a table about the most frequently used words in spoken and written genres in James Pennebaker's book on "The Secret Life of Pronouns", so I did a quick analysis on my cca...
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