Business Communication Essentials, 7th Ed.
Chapter 11. Writing and Completing Reports and Proposals
"Many companies' help lines are usually crowded with customers trying to find an answer for their questions.
Luke Hinchliffe (photo, left) asks, ".
Aja Frost and TheMuse.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"Educators are often admonished to design work that 'leaves the classroom.
According to Grace Smith (photo, left), "When you're undertaking a website redesign it can be tempting to rush in with the excitement of new possibilities, but it's important to consider the key aspects of a redesign, both aesthetically and from a business perspective.
"There are many different ways of telling a story, but everything starts with an idea.
The folks at Educational Technology and Mobile Learning share an infographic from Brainy Quote and Evan Carmichael.
Created by Bovee and Thill, the authors of the best-selling college textbooks in business communication for more than 25 years, and the ONLY authors who explain and illustrate in every chapter in their textbooks how mobile is revolutionizing business communication.
"If you’re a blogger, content writer, journalist, or novel writer, here are 10 FREE online tools that I recommend you to use to make your writing life a whole lot easier: .
Sig Ueland presents the tools at PracticalEcommerce.
Ramsay, the Blog Tyrant, weighs in.
"B-school students can’t get enough of big data.
"What is the color of money?
7-33: Britax has apparently removed the detailed information about side-impact crashes from its website.
The free ebook and a pair of PowerPoint templates will help you make more-effective slide-document hybrids.
10-31: USA Hockey
9-34: Whole Foods Market
9-39: USA Water Polo
9-42: Curves
8-32: JetBlue Twitter account
8-33: Lee Valley Tools
8-39: Yelp
"Are your visuals driving social media traffic?
Get everything you need to know from the Mobile Marketing Association.
The communication professionals at CommPRO explore the good and bad in crisis communication.
This video presentation by Professor Patricia Jenkinson describes the process of perception and helps explain why we each perceive the world in a unique way.
One Page Love has a large gallery of one-page webs designs.
Usability experts at Nielsen Norman Group offer dozens of research-based articles on effective communication using mobile devices and other technologies.