When talking about tone in business writing courses, clients have lately become very upset, sharing incidents of sarcasm, disrespect, and snarky tone in business communication.

Long-time readers might recall that a few years ago, I wrote an editorial titled "Email: Bad Bearer of Bad News?

Most advice is terrible.

I just finished reading an interesting book titled Annoying by science writers Joe Palca and Flora Lichtman (2011).

I spoke last week to a group of executives and one of the challenges that I saw in their presentations was the tendency to put spreadsheets on their slides when talking about financial topics.

You’ve probably read countless articles that promise you better happiness, only to be disappointed.

When it comes to legal issues, most bloggers are either unaware or misinformed about the laws that they operate under.

When you want to do business globally, check the meaning of colors for each country.

The majority of college students today use smartphones — although three-quarters don’t foot their own bills.

Jeff Haden pondered the "stuff I wish I could have told the twenty-five year-old me (photo, left)," and has come up with a BusinessInsider.

Career fairs are going digital.

Your colleague Jim calls you “honey,” makes cracks about women drivers, and suggests that you be the one to shop for the retirement gift for Bob because “women like that sort of thing.

A new study could quell the guilt you may feel for Facebooking on the clock.

Sandra Aamodt and Sam Wang (photo, left), authors of Welcome to Your Brain: Why You Lose Your Car Keys but Never Forget How to Drive and Other Puzzles of Everyday Life, have written an op-ed piece for the New York Times.

Roger Parker (photo, left), writing for PersonalBrandingBlog.

According to Aimee Groth (photo, left) and Eric Goldschein, "During a job interview, the questions you ask are just as important as the answers you provide.

Jessica Liebman (photo, left), Managing Editor at Business Insider, keeps a Gmail folder called "Worst Cover Letters.

Experience a normal day in 2014.

In this CBSNews.

According to Steve Tobak (photo, left), "If you work with and listen to enough successful executives and other business leaders, you'll find that, with rare exception, they use plain English and cut to the chase.

Take a look at this Forbes.

Peter Jeff (photo, left), adjunct public speaking instructor, says, "You can make your speechwriting sing by learning lessons from songwriters.

Gerrit Hall (photo, left) believes references "are so valuable" the jobseeker should learn "three important bits of info" about them.

Distance education, distributed learning, elearning, blended learning — whatever name it goes by, distance learning is on the rise all over the world.

David Meadvin (photo, left), founder of the speechwriting firm Inkwell Strategies, is often asked "about how to write a winning speech.