Business Communication Today, 14th Ed.
Chapter 5. Writing Business Messages
Alison Green (photo, left), writing for USNews.
Matthew Della Porta (photo, left) begins his article with an employee, Jean, who has been offered a promotion: "Jean gets the promotion she’s been wanting.
Heidi Grant Halvorson (photo, left) takes a look at the right and wrong way to apologize.
"A huge French company has just banned the use of email within the company.
"Each individual has a unique tolerance level for how much physical and emotional stress they can endure before something starts to give," says Mirabai Galashan (photo, left).
"If you suspect you’re in danger of being fired, the worst thing you can do is just sit back and wait for it to happen," says Alison Green.
"We’ve all seen them: the online efforts of eager job hunters, clawing at their social media dream jobs like 12-year-olds at a Justin Bieber concert," writes Erica Moss (photo, left).
Last year, according to Paloma Vazquez (photo, left), "Scott Belsky, Founder & CEO of Behance, made more thoughtful communication one of his personal objectives in the new year.
Come Recommended advocates employers look beyond the resume.
"What if I told you the most important 140 characters you write on Twitter aren’t your actual tweets, but your Twitter bio?
"Employers are dealing with more job applicants than ever.
Ever wonder about the work of a website's or blog's comment moderator?
"There’s all kinds of advice across the web about when to use which app for each small thing that needs doing.
"Though drafting and delivering a strong speech may seem daunting, these tips break down the process to make you look like a seasoned pro," says Farnoosh Brock (photo, left).
"We've all heard of or experienced ourselves the mental or physical brain freeze that's often described as "choking" under pressure.
"Use all of the following tools in order to make the most of your job search and minimize the time it takes to land a job," says Krista Mitchell (photo, left).
"In a single minute there are over 695,000 status updates on Facebook.
Are you covering these 33 indispensable keys in your business communication course?
Why creative ideas are often rejected in favor of conformity and uniformity.
A stunning visual motion-graphic presenting 15 keys facts and stats about the evolution of communication technologies and the Internet in the next 4 years.
"Every day, we make decisions that have good or bad consequences for our future selves.
James Sandin (photo, left) is the founder/CEO of "Speak With EEEs.
According to Bianca Male and Kim Bhasin (photo, left), "Productivity loss due to email has become such a big issue that one of the world's largest IT companies banned its use for its employees.
"Social media is about more than marketing and branding — it’s quickly becoming an essential part of customer outreach for brands.