Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Discipline is one of the cornerstones to living a successful and fulfilling life and something we should all strive to master.
"If the members of the team cannot communicate, isolation limits their potential.
"Being a good listener is one of the most important skills you can master if you want to advance your career and build meaningful relationships.
"I tell my clients and seminar participants that discomfort is an unavoidable part of changing how they communicate.
"Internal communication is important for any organization to function effectively.
"Successfully interacting with others is a key to your professional success.
"Here are 14 ways you can improve your communication skills in order to become a more effective leader.
"Effective communication is one of the most important life skills we can learn—yet one we don’t usually put a lot of effort into.
"A secure and efficient flow of information between companies, partners and customers contributes significantly to success in business.
"In one exercise, those in the study — a mix of fact checkers, historians and students — were asked to compare two websites and make a judgment call on the one they deemed more reliable.
"Whether working, mothering, or operating as the head of the house, women everywhere understand the anxiety surrounding the phrase "dropping the ball.
"TED Talks for when you want to get up and act -- now.
"Not long ago I worked with an energetic, creative group who, while focusing on presentation skills, wondered how to best engage their audiences.
"When leaders get "stuck in the weeds" and deliver an excess of data and details the listeners tune out and the message gets lost.
Warren Tomlin, IBM Vice President and Partner, reports in this piece at MobileBusinessInsights.
"Here are 10 charts that show some of the profound effects the iPhone-led — and Google Android-fueled — mobile boom have caused over the past decade.
"Peak performance and discomfort go hand in hand.
"A position could be an opinion, an idea, or a plan.
"The truth is, brain freeze can happen to anyone.
"Although the term may still conjure up sci-fi images of robots gone rogue, AI, as it is often called for short, is actually far less terrifying.
"We all have to negotiate in life, whether it’s asking for a bigger raise, nailing down details of a contract or even getting your kids to do their homework.
"From our own online magazine by Bovee &Thill, authors of the leading textbooks in business communication, featuring resources for business communication and business writing instructors.
"This is a preview of a research report from BI Intelligence, Business Insider's premium research service.
"Formal manners and titles aren't elitist.
"Busy and productive are not the same thing.