Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"In my line of work — first as a correspondent and host with top television networks and today as a professional speaker — it's critical to be able to connect with anyone and everyone," says Antonio Neves (photo, left) in an article at Inc.
"Our unconscious behaviors have a language of their own, and their words aren't always kind.
Eric Barker, of Barking Up the Wrong Tree, explains.
"The reason brainstorms devolve into groupthink has to do with the way memory works.
"Within a second (or less) of meeting someone, we're already making judgments about their personality — whether they're nice, smart, or even adventurous," writes Shana Lebowitz (photo, left).
Follow these tips for more successful searches.
Use these ideas for some of the most common public speaking scenarios.
The Emergent website at Columbia University tracks and evaluates rumors spreading online.
The Emergent website at Columbia University tracks and evaluates rumors spreading online.
Follow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations.
Follow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations.
ClickSoftware’s blog discusses a range of topics on mobile business communication.
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Explore 10 blogs from such major brands as Coca-Cola and Disney.
This guide from the Writing Center at the University of North Carolina, Chapel Hill, offers advice on editing and proofreading, and a chance to find errors strategically embedded in the advice itself.
This guide from the Writing Center at the University of North Carolina, Chapel Hill, offers advice on editing and proofreading, and a chance to find errors strategically embedded in the advice itself.
The Human Rights Campaign assesses corporate policies and practices regarding equal rights and opportunities for LGBT employees.
"Let's make this really, really simple.
"Let's make this really, really simple.
"As humans, we often default to the path of least resistance — for just about everything we do," writes Nina Semczuk (photo, left), a writer with The Daily Muse.
"On November 5, 2015 we interviewed Tony Robbins, bestselling author of Money: Master The Game, reveals the best way to make a good first impression.
Shana Lebowitz relates the story of how Doug Conant (photo, left), former CEO of Campbell Soup Company, continually reached out to employees and what it inspired.
See the article written by Lisa Calhoun (photo, left).
A Harvard Negotiation Expert Walked Me Through a Brilliant Strategy for Managing a Personal Conflict
Shana Lebowitz sits down to talk with Daniel Shapiro (photo, left), the founder and director of the Harvard International Negotiation Program.
Jeff Haden (photo, left) has the list.