Business Communication Today, 15th Ed.
Chapter 14. Planning Reports and Proposals
"Raymond Sheen, president of Product and Process Innovation, Inc.
"John Beshears and Francesca Gino of Harvard Business School offer a five-step process for mitigating the effects of cognitive biases and low motivation on decision making.
"While many people think of LinkedIn as a place only for jobseekers, salespeople and recruiters, LinkedIn can help employees build influence around any business role," says David Fisher for SocialMediaExaminer.
"TED Talks are fun and interesting.
"The four questions you need to solve different types of problems.
"4 tips for getting your colleagues' attention.
"'You’ve told me about your strengths—now, can you share what you consider to be your biggest weakness?
"Staring at screens right before sleep turns out to be a lot worse than previously thought.
"In his book "The Virgin Way," Richard Branson reveals that he loathes speaking in public.
"It’s our job to transform our organizations so we are ready for the future … and there’s really no way to transform without persuading.
"These days we have replaced memos with rampant emails.
Drake Baer thinks emoji are getting a bad rap.
"Meeting new people can be awkward.
"According to graphologist Kathi McKnight, your handwriting can communicate more than you may think.
Check out this Business Insider video produced by Alex Kuzoian with original reporting by Drake Baer.
"Copying someone on an email can be helpful or work against you.
"The purpose of sound bites is simple — help people remember what you said and why you said it.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.
"Video marketing is exploding in popularity, and with good reason: According to a report from Vidyard, more than 70% of marketers say that video produces conversions better than any other type of content.
We check in with Ken Makovsky (photo, left), contributor at Forbes.
"Many companies' help lines are usually crowded with customers trying to find an answer for their questions.
"But what's the best way to build rapport and create trust?