Business in Action, 7th Ed.
Chapter 11: Human Resources Management
"In his book "The Virgin Way," Richard Branson reveals that he loathes speaking in public.
"It’s our job to transform our organizations so we are ready for the future … and there’s really no way to transform without persuading.
"Meeting new people can be awkward.
"According to graphologist Kathi McKnight, your handwriting can communicate more than you may think.
Check out this Business Insider video produced by Alex Kuzoian with original reporting by Drake Baer.
"The results couldn’t be more conclusive.
"From a manager’s perspective, a new hire can’t come up to speed fast enough.
According to Leigh Steere (photo, left), "If you see a pattern of discontent in a staff member, the kindest thing you can do is pull the employee aside for a frank, tough-love conversation that covers some or most of the following points: .
"Millennials self-define themselves as a generation that has grown up with constant encouragement.
"Copying someone on an email can be helpful or work against you.
"The purpose of sound bites is simple — help people remember what you said and why you said it.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.
"Video marketing is exploding in popularity, and with good reason: According to a report from Vidyard, more than 70% of marketers say that video produces conversions better than any other type of content.
"Last month, I worked with a manager who was eager to develop her staff, but was overwhelmed by her senior management’s charge to accelerate top performance with highly ambitious goals," writes Wendy Axelrod (photo, left), in a piece at SmartBlogs.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"But what's the best way to build rapport and create trust?
"We all send body language cues based on how we feel and what we think, here's how to decipher them quickly and in any situation.
Watch the video at BusinessInsider.
"Lorrie Faith Cranor studied thousands of real passwords to figure out the surprising, very common mistakes that users — and secured sites — make to compromise security.
"It's natural to want to be liked.
"Staring at screens right before sleep turns out to be a lot worse than previously thought.
"With mobile devices becoming mainstream in business communication, the challenge for those of us in education is to help students adapt their writing skills to this exciting but demanding new format.
"Hiring managers only spend 6 second on your resume before they decide on you — this is what they look at.
"We all send body language cues based on how we feel and what we think, here's how to decipher them quickly and in any situation.