Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"You work with them, you live with them, heck, in many cases you love them, but the people closest to us can still cause a lot of problems," writes Eric Barker, owner of Barking Up the Wrong Tree.
"How often do you have a conversation with your team that consists of something other than what’s being done, what needs to get done, and what they didn’t do?
"I spent the past month doing something most people dread: networking," says Rachel Gillett (photo, left).
"Columbia Business School research highlights the disconnect between peoples’ own views and their counterparts’ views of their assertiveness—and the impact it can have on negotiations.
Ashley Fidel (photo, left) has some new opening lines for networkers to consider.
"Luckily, there are signs we can look for when trying to detect a lie.
"You don't have to play by the old rules: This is the digital age.
Here is an infographic created by learningpool and featured at elearninginfographics.
"See the fascinatingly morbid graphic below from Who Is Hosting This?
"It's natural to want to be liked.
"It turns out that using body language to determine whether somebody is lying is really quite hard.
The folks at Educational Technology and Mobile Learning share an infographic from Brainy Quote and Evan Carmichael.
Erin Meyer (photo, left) asks the question.
"If you're going to get anything done in business, you need people to respect you.
Christine Comaford (photo, left) discusses the topic.
Jennifer Frost presents an infographic on the topic.
"The solution to the age-old problem of understanding others may be as simple as taking the time to improve your active listening skills.
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
"Below are ten common North American gestures that can cause offense abroad.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
"Want to make a better first impression and engender positive feelings that last a long time?
Ricky Van Der Zwan and Anna Brooks (photo, left) report.
Richard Feloni reports on what he has learned from Jon Levy (photo, left), Founder of The Influencers.