Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
The Writer’s Handbook from the University of Wisconsin offers tips
on writing clear, concise sentences.
"This kind of discussion is all about degrees of certainty.
"A lot of writing for business is sloppy, poorly written, disorganized, littered with jargon, and incomplete.
"A lot of writing for business is sloppy, poorly written, disorganized, littered with jargon, and incomplete.
"This kind of discussion is all about degrees of certainty.
"As the volume of email we send and receive grows, with it comes a new problem: finding a specific message—or specific piece of information—within your vast archive.
"If you have a skill that’s in demand, chances are you’ve received more than one job offer.
"There are many problems with the way most meetings are run.
Business Insider's Julie Bort interviews Aimee Mullins (photo, left) for tips on better public speaking.
"We feel that technology is bad, while it actually isn't.
"Every now and again, I’ll receive one of those emails that makes me say: “Huh?
"The customer service mistake that nearly every business makes, over and over again, is to treat every customer the same.
"You’re conscientious when it comes to email.
"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.
"With email dominating your conversations in all aspects of your life—especially your professional life—you’re going to be sending lots of requests every day.
"It wasn't until I helped my college-aged brother hack (er, set up) his inbox and explained some of the nuances of this ubiquitous method of communication that I realized how many unwritten rules of email have developed over the years.
"These stats will help you bring your recruiting strategy into the 21st century.
"[Recently,] a ribbon was cut in Gluckstadt, Mississippi.
"Executive voice requires the leader or presenter to not only have the content but to understand the context or role.
Christopher Ingraham (photo, left) reports on the topic at TheWashingtonPost.
"The most effective emails treat the subject line like a caller ID and use words that get to the point immediately.
"Many artificial intelligence researchers expect AI to outsmart humans at all tasks and jobs within decades, enabling a future where we're restricted only by the laws of physics, not the limits of our intelligence.