Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Get insider advice on reaching today’s online shoppers.
Nel Stavely (photo, left) writes, "However good your intentions of being polite are, there are the inevitable moments in life when you know you could easily be very impolite indeed.
Jacqueline Whitmore (photo, left), contributor to Entrepreneur Magazine, presents ".
"Whether someone's lying to you, hitting on you, or bossing you around, you can read their intent and emotional state in their body language — if you know what to pay attention to.
"I don’t like regular coffee meetings or networking events anyway," says Scott Dinsmore (photo, left).
According to Liz Klimas (photo, left), "How your handshake comes across to another person can say so much about you that some people will go so far as to practice their handshakes before a big job interview.
According to Harrison Monarth, "In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments, or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
Matt Johnston presents a short video on the topic.
"This is the second in a two-part Business English Pod series on motivating your team.
"Have managers lost the ability to listen?
"In this lesson, we’ll look at some ways to motivate your team.
https://www.
"People want to hire, work with, promote and do business with others whom they know and like," says Barbara Pachter (photo, left).
"Do you get stuck when writing meeting notes and minutes because you don't know how much to include?
"So you want to know how to make people like you?
"If the words, "Life is too short to work with jerks" have never come out of your mouth, then you either have a very short memory or you're just not being honest with yourself.
According to Jacquelyn Smith (photo, left), "When dealing with the business world, it's especially important that you're aware of your body language.
Eric Barker (photo, left) tells us what to really look for in people who may be lying.
"Since we've already looked at the most egregious meeting mistakes, we decided to explore how the most successful executives run effective meetings," writes Drake Baer in a piece at BusinessInsider.
"In her new book "The Essentials Of Business Etiquette," Barbara Pachter (photo, left) writes about the specific skills professionals need to understand when presenting themselves in a business setting," writes Vivian Giang.