Business Communication Today, 15th Ed.
Chapter 5. Writing Business Messages
"Employee emails contain valuable insights into company morale—and might even serve as an early-warning system for uncovering malfeasance.
"This manager has worked with remote team for 10 years, and has learned that in order for remote teams to be successful–you need to set them up to do so.
"A lot of writing for business is sloppy, poorly written, disorganized, littered with jargon, and incomplete.
"A lot of writing for business is sloppy, poorly written, disorganized, littered with jargon, and incomplete.
"As the volume of email we send and receive grows, with it comes a new problem: finding a specific message—or specific piece of information—within your vast archive.
"If you have a skill that’s in demand, chances are you’ve received more than one job offer.
"There are many problems with the way most meetings are run.
Business Insider's Julie Bort interviews Aimee Mullins (photo, left) for tips on better public speaking.
"We feel that technology is bad, while it actually isn't.
"Every now and again, I’ll receive one of those emails that makes me say: “Huh?
"The customer service mistake that nearly every business makes, over and over again, is to treat every customer the same.
"You’re conscientious when it comes to email.
"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.
"With email dominating your conversations in all aspects of your life—especially your professional life—you’re going to be sending lots of requests every day.
"It wasn't until I helped my college-aged brother hack (er, set up) his inbox and explained some of the nuances of this ubiquitous method of communication that I realized how many unwritten rules of email have developed over the years.
"These stats will help you bring your recruiting strategy into the 21st century.
"[Recently,] a ribbon was cut in Gluckstadt, Mississippi.
Christopher Ingraham (photo, left) reports on the topic at TheWashingtonPost.
"The most effective emails treat the subject line like a caller ID and use words that get to the point immediately.
According to Oliver Staley (photo, left), "Resumes are a poor proxy for a human being.
"It’s time to use your introversion to your advantage instead of trying to change it.
"In an interview with Bee Shapiro for The New York Times, Seacrest broke down how he fit everything into 24 hours, from his 6 a.