There are four things that the most successful professionals have in common.

Professor Timothy Coombs talks about the relations between social media and crisis communication.

Whether you are an old hat at getting up in front of an audience, or stone cold terrified of speaking into a mic, one thing is certain: We all have at least one thing that sends chills of fear down our collective spinal cords.

Carmine Gallo, author of The Presentation Secrets of Steve Jobs, has this YouTube video titled "Present Like Steve Jobs.

Introverts can seize the microphone -- and bring the house down.

You already know that you shouldn’t stand behind a podium, that it’s important to practice, and that PowerPoint can get boring.

On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.

Peter Jeff (photo, left), adjunct public speaking instructor, says, "You can make your speechwriting sing by learning lessons from songwriters.

David Meadvin (photo, left), founder of the speechwriting firm Inkwell Strategies, is often asked "about how to write a winning speech.

In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.

Walter E.

Ian Griffin recently attended a forum where Kim A.

According to Nancy Duarte (photo, left), "Story is the most powerful way to persuade, whether you're persuading to sell your book or persuading to sell your idea.

According to TED.

“I do solemnly swear that I will faithfully execute the Office of President of the United States …” In Washington, D.

As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.

Chances are you’ll have at least one video interview using Skype or another Internet-based phone service.

Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book on presentation design.

Get advice on dealing with four difficult audience members: the Resister, the Expert, the Dominator, and the Rambler.

Some entrepreneurs don’t agree that writing a comprehensive business plan is always a good idea.

Enjoy a pictorial tour of cultures around the world as you learn more about communication across the spectrum of culture context.

Dan Lutchansky, CPA, discusses the pros and cons of starting a small business and the major mistakes made by entrepreneurs.

This video discusses how to structure a business, briefly describing the advantages and disadvanages of a sole proprietorship, partnership, LLC, and corporation.

Niel Golightly is the Director or Sustainable Business Strategies for Ford Motor Company.