Business Communication Today, 15th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
"The graphic shows that the most popular fonts of last year were Helvetica, Arial, and Georgia, but that doesn't mean brands can't also have some fun with their typography.
"You cannot avoid building an identity.
"When cultures mix there are many unknowns, such as different accents, unfamiliar body language and tones of voice.
"The foundation on which trust is built or broken is the speech act of promises.
"Did you know that you listen with cultural ears and see with cultural eyes?
"Do you expect to feel comfortable using English as a second language when writing an email, making a phone call, expressing yourself during a meeting, writing a report, giving a presentation, and so on?
Sherwood Fleming reports.
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
"We set out to find the most common languages — besides English — spoken at home in every state, based on the US Census Bureau's 2012-2016 American Community Survey estimates.
"When I am asked to explain how my five-step CLEAR method can be helpful to a client in a single sentence, this is what I say: it is a way to build bridges, instead of walls, when communicating across cultures.
Curtis Newbold presents an infographic on the topic.
"In the world of international business, it's critical to know your words will be understood by people from another country, or it could spell disaster.
"Knowing what you do not know is a sign of wisdom, according to Greek philosopher Socrates.
"Presenting information to a crowd is an art form.
"An infographic by film editing simplifiers Filmora lists nine trends to keep an eye on in the coming year.
"After a recent session a client told me that, “You’re a magician.
Check out the infographic on the topic.
"Trust is an important issue when working across cultures.
"I tell my clients and seminar participants that discomfort is an unavoidable part of changing how they communicate.
"AI technologies today range from simple to extraordinarily complicated.
"Law firm Cooney & Conway created a helpful infographic highlighting obscure laws from 11 countries which could land you in hot water if you break them.
"From tidying your space to reading the news, there are a variety of ways to prep for the day.
Check out the infographic at ELearningInfographics.
"The scale of the internet is so great, that it doesn’t make sense to look at the information on a monthly basis, or even to use daily figures," writes Jeff Desjardins for the World Economic Forum.