Business Communication Essentials, 7th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Formal manners and titles aren't elitist.
"Nowhere is technological advancement more evident than in communications.
"So, what are some of the trends taking place today that are used to improve communication at work?
According to Cheryl Conner (photo, left), "When it comes to high impact communication it is hard to surpass the power of TED.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
"Even when it's phrased as delicately as possible, accepting constructive criticism can be brutal.
"Have you ever felt like you're talking, but nobody is listening?
Laurie Beaver (photo, left) reports.
Laurie Beaver (photo, left) reports.
"Stefanos Zenios explains how design thinking and the lean startup methodology can help entrepreneurs quickly take their big idea from a rough sketch on the back of a napkin to a real world product.
Watch the list put together by Alyse Kalish (photo, left) at TheMuse.
Skip Prichard (photo, left) discusses the work of Ken Marlin.
"Start out with five simple steps: .
"Unfortunately, buzzwords can seriously weaken your persuasive messaging and give an impression of insecurity.
Take a look at Katie Gordon's blog where this piece ran.
According to Tessa Sterkenburg (photo, left), "What we want is less noise, more context, ease of use, ease of access and the certainty that our listeners understand the message.
Will wearable technologies influence business and business communication?
"We asked 6 experts from different fields to share their view on the future of communication.
"A lot of people are confused.
"Every business professional and entrepreneur believes they are good communicators, but how do they know?
"Thanks to tweets, texts, posts, and very short attention spans, we have become a society constantly looking for the shortest way to communicate a thought.
"Good communication is essential to managing and working in a productive and efficient workplace.
"Gregory W.
Richard Feloni reports
"It used to be (back before the Internet, smartphones and social media) that if you wanted or needed to speak to a client, you picked up the phone – or you sent her a letter.