Business Communication Essentials, 7th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Welcome back to Business English Skills 360 for today’s lesson on Business English communication skills for leading a group to a decision.
"Making a group of people agree on an important business decision can seem like a difficult task.
"It’s easy to feel like we don’t measure up or deserve some of the praise we receive for our successes, even when we’ve worked hard to achieve them.
"Success in business depends on making good decisions.
"Wanna stand out as a particularly collaborative colleague?
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"Organizational life improves when meetings improve.
"You spend at least 40 hours a week with coworkers.
"The conversion from movement into meaning is both seamless and direct, because we are endowed with the capacity to speak without talking and comprehend without hearing.
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"Most of us have stumbled when saying an unfamiliar name.
"Unless you’re perfect, you have room to improve.
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"Has this ever happened to you?
"There are many different reasons why you might want to influence people.
"Has this ever happened to you?
"When we needlessly apologize, we end up making ourselves small and diminish what we’re trying to express, says sociologist Maja Jovanovic.
Any work team can run these checkups to find out how healthy it is and get remedies for problem areas.
My Next Move helps you identify careers that involve the kinds of work you like to do.
Affectiva’s website offers several ways to try emotion-recognition AI, including mapping your emotions while you watch a YouTube video.
"Want to communicate more effectively?
"Many professionals will probably recognize this situation: You go to a meeting or an event and, assuming that everyone there already knows you, or that you're playing a minor role, you introduce yourself with your first name — or not at all.
Conversational skills, active listening, negotiation, conflict resolution, nonverbal communication, collaboration, and productive meetings---prepare students for the demands of workplace communication with Excellence in Business Communication's expanded coverage of interpersonal communication.
"The minutes of a meeting, or simply “minutes,” is an instant written record of a meeting or hearing.
"Before you relegate a person to the “no” or “pass” pile, address your reasons for putting them there by asking 'So what?