Business Communication Today, 14th Ed.
Chapter 5. Writing Business Messages
"With all its accents and dialects, the English language naturally includes variation in sound.
Eric Barker speaks to Steven Pinker (photo, left) on the subject.
"One of my favourite sources for information and guidelines regarding referencing and citation styles is the Purdue Online Writing Lab (OWL).
"Most people know they should ask questions at the end of a job interview, but what do you ask?
Barbara Pachter (photo, left) reveals common speaking mistakes even professionals make.
"Whether it’s academic, corporate, or technical text, or you're simply trying to think of what to scribble on a colleague’s birthday card, writing can be bewildering, tedious work," declares Laura Hale Brockway (photo, left).
"Hiring managers spend just six seconds on your resume before they decide on you — this is exactly what they look at.
Matt Johnston (photo, left) presents a video on his 8 tips for Google Search.
"While you may end up being asked the standard "what is your weakness" question at a job interview, a sneaky employer may try to slip in some questions that are illegal to ask, in order to gain some possibly sensitive information.
"As writers, editors, and PR professionals, we are keenly aware of having to fight for readers’ attention," declares Laura Hale Brockway (photo, left).
Drake Baer presents the case.
"At work and at home, we want what we want.
"Does a set of data make you feel more comfortable?
"No matter how unselfish you are, you probably still find yourself trying to influence people to do the things you want them to do.
"Success at work stems from face-to-face communication with others.
"So, you've decided to move on.
"Have you ever felt like you're talking, but nobody is listening?
"Brands are trying their hardest to rewire the way you speak--renaming products, what we call ourselves at work, and even how we think about ourselves as customers.
According to Matt Johnston, "We're always negotiating both at work and at home.
"If you've ever listened to yourself speak in a voicemail or video, you've probably wondered aloud "is that what I really sound like?
"To explore the psyche of a people, do not look at what they do – look at what they do wrong.
"We all want what we want, but it's always difficult to figure out how to get it," writes Matt Johnston in the introduction to his video on the topic of power words.
Educational Technology and Mobile Learning present their list.
Jeff Haden gives fair warning about word traps.
"Remembering the names of the people you meet will help you stand out and make a good impression.