Excellence in Business Communication, 13th Edition
Chapter 12. Planning Reports and Proposals
Matt Johnston (photo, left) presents a video on the topic of resume mistakes to avoid.
"If you or your CEO has been called upon by a TV news reporter to comment on a mass layoff, product recall or other urgent news situation, you know the feeling that this old Wide World of Sports adage can evoke: 'The thrill of victory and the agony of defeat,'" writes Gwen Chynoweth (photo, left).
"While you may end up being asked the standard "what is your weakness" question at a job interview, a sneaky employer may try to slip in some questions that are illegal to ask, in order to gain some possibly sensitive information," writes Justin Gmoser (photo, left) in presenting this video on the topic.
Anthony Dejolde shares an infographic on the topic of "googling like a boss.
"Like many designers," writes NYTimes staff writer Quentin Hardy, "Eric Rodenbeck (photo, left) has had a long relationship with bar graphs and pie charts.
"Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school.
"Melitta Campbell (photo, left) is a copywriter with 15 years experience of working in a corporate communications environment within a number of international organisations.
Effective communication is everyone’s job—whether you are trying to sell in a concept or convince a client.
How to determine how much salary a position will pay .
There are four things that the most successful professionals have in common.
Professor Timothy Coombs talks about the relations between social media and crisis communication.
When writing online, how can you appeal to readers’ emotions on a business-oriented site?
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.
Ian Griffin recently attended a forum where Kim A.
Ramona Emerson (photo, left) recently wrote about Google's Verbatim.
According to TED.
Here's an infographic on how, when, and where people share content.
Ever wonder about the work of a website's or blog's comment moderator?
Ever wanted a cool way to see how many people were searching in what different languages in each part of the world?
Ever wanted a cool way to see how many people were searching in what different languages in each part of the world?
As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.
Chances are you’ll have at least one video interview using Skype or another Internet-based phone service.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book on presentation design.