Excellence in Business Communication, 11th Edition
Chapter 5. Writing Business Messages
"Stress.
The Writer's Center at the University of Wisconsin, Madison, features an article on the topic of writing clean, concise sentences.
"Pronunciation is the ugly sister of language teaching, coming way behind vocabulary and grammar.
That resource is no longer available, but here is advice on creating a compelling LinkedIn profile.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book.
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"Words are everywhere, and many are strung together recklessly.
Matt Johnston (photo, left) presents a video on the topic of resume mistakes to avoid.
"While you may end up being asked the standard "what is your weakness" question at a job interview, a sneaky employer may try to slip in some questions that are illegal to ask, in order to gain some possibly sensitive information," writes Justin Gmoser (photo, left) in presenting this video on the topic.
Andrea Wenger (photo, left) is the membership manager with the Carolina chapter of the Society for Technical Communication (STC).
"Writing with numbers and figures is an overlooked skill despite the fact that we often include them in our communications.
"Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school.
"Melitta Campbell (photo, left) is a copywriter with 15 years experience of working in a corporate communications environment within a number of international organisations.
There are four things that the most successful professionals have in common.
To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.
Professor Timothy Coombs talks about the relations between social media and crisis communication.
I wrote one of the most popular articles in our business writing blog, "Top Ten Irritating Phrases," in 2009.
Every writer needs a good editor, whether it's another person or an internal editor who can adequately judge, cut, and rewrite sentences.
Whether it’s email, Twitter, Facebook, or — going back to the ancient days — even business letters and proposals, the single most powerful word in business writing is “you.
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.