Excellence in Business Communication, 11th Edition
Chapter 1. Achieving Success Through Business Communication
"Will 2015 be a happy new year for internet users?
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
Here are ten steps to securing your smartphone from the folks at NakedSecurity.
"Start becoming a better speaker by first figuring out which of the six types of presenters you are," advises Richard Feloni.
"Whether you're on a date or meeting a client for the first time, you want to make a good first impression.
Only one author team is writing about mobile business communication: Bovee and Thill.
Sometimes it seems like there aren't enough hours in the day to get everything done," writes Melissa Stanger.
"You only have few seconds to capture their attention before your message gets drowned in the sea of updates.
"Marc and Angel [Chrenoff] are the authors of 1000 Little Things Happy Successful People Do Differently.
"Data never sleeps.
"Words are powerful things.
According to Jeff Haden (photo, left), "Perspective is a funny thing.
"If you want your big dream bad enough, read these 5 short stories.
"What do an insurance company, grocery chain and educational service have in common?
According to Crispin Sheridan, "In the last few years, Google has been communicating the need for mobile ready sites.
"Humans have radically changed the way we shop and buy since days of Mad Men, but most companies haven't followed suit.
"Women are changing the landscape of communications.
Tony Schwartz writes, "The vast majority of leaders I meet don’t get enough sleep to be fully rested.
"Over the years SOAP has helped clients to create and deliver thousands of presentations in a lot of countries and in more markets and areas than we can count.
Corey Eridon (photo, left) examines the data on the topic and provides the introduction to the infographic.
"As I reflect on all the conversations I have, I realize that most of the time, we’re not talking about complex ideas.
"One of my favourite sources for information and guidelines regarding referencing and citation styles is the Purdue Online Writing Lab (OWL).
Barbara Pachter (photo, left) reveals common speaking mistakes even professionals make.