Business Communication Today, 15th Ed.
Chapter 5. Writing Business Messages
"Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school.
"Melitta Campbell (photo, left) is a copywriter with 15 years experience of working in a corporate communications environment within a number of international organisations.
There are four things that the most successful professionals have in common.
To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.
Professor Timothy Coombs talks about the relations between social media and crisis communication.
I wrote one of the most popular articles in our business writing blog, "Top Ten Irritating Phrases," in 2009.
Every writer needs a good editor, whether it's another person or an internal editor who can adequately judge, cut, and rewrite sentences.
One would think that with that many written projects under my belt, writing would come naturally to me by now.
Whether it’s email, Twitter, Facebook, or — going back to the ancient days — even business letters and proposals, the single most powerful word in business writing is “you.
Not sure where to put that comma?
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.
Barbara Rozgonyi (photo, left) attended a recent Ragan Corporate Writers and Editors Conference and gleaned "37 sweet writing tips from 7 spectacular speakers.
Ian Griffin recently attended a forum where Kim A.
Dave Johnson offers some tips on "catching typos before you click send.
According to TED.
"There’s all kinds of advice across the web about when to use which app for each small thing that needs doing.
A great list of grammar and writing tools for bloggers and the rest of us.
A great list of grammar and writing tools for bloggers and the rest of us.
As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.
Chances are you’ll have at least one video interview using Skype or another Internet-based phone service.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book on presentation design.
Get advice on dealing with four difficult audience members: the Resister, the Expert, the Dominator, and the Rambler.
Some entrepreneurs don’t agree that writing a comprehensive business plan is always a good idea.