Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"While you may end up being asked the standard "what is your weakness" question at a job interview, a sneaky employer may try to slip in some questions that are illegal to ask, in order to gain some possibly sensitive information.
"People whose faces are perceived to look more "competent" are more likely to be CEOs of large, successful companies," writes James Hamblin (photo, left).
"I’ve posted a lot of research from experts on getting people to like you, being influential and having great conversations.
Leo Widrich makes the case.
"In 1994, John Lasseter, Andrew Stanton (photo, left), and two other Pixar executives had a lunch meeting where they hatched the ideas for "Monsters Inc.
"At work and at home, we want what we want.
"Does a set of data make you feel more comfortable?
"No matter how unselfish you are, you probably still find yourself trying to influence people to do the things you want them to do.
Richard Feloni lists Napoleon Hill's observations on the topic.
"Success at work stems from face-to-face communication with others.
Emmie Martin of BusinessInsider.
Leslie Baehr (photo, left) writes on the topic at BusinessInsider.
"Have you ever felt like you're talking, but nobody is listening?
"We've all been in those situations where we've forgotten someone's name.
"Brands are trying their hardest to rewire the way you speak--renaming products, what we call ourselves at work, and even how we think about ourselves as customers.
"'We have an epidemic of fake listening," says Nick Morgan, speech coach and author of new book Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact.
"You probably dread work meetings.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
According to Matt Johnston, "We're always negotiating both at work and at home.
"If you've ever listened to yourself speak in a voicemail or video, you've probably wondered aloud "is that what I really sound like?
"Body language expert Janine Driver helps you amp up gestures that win respect and quiet those that give you away.
"The way to become a better listener is to practice "active listening.
Laura Katen advises us to think about our body language as much as what we are going to say.
"We all want what we want, but it's always difficult to figure out how to get it," writes Matt Johnston in the introduction to his video on the topic of power words.