Business Communication Today, 13th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"We usually look for nervousness as one of the signs of lying.
"Imagine not being able to recognize your mother, your spouse or your own children.
"One of the easiest mistakes to make during a business encounter with someone is to misjudge how much space the other person needs.
According to Carol Kinsey Goman (photo, left), "A long time before your performance proves them right or wrong, people will have made an emotional decision about whether to follow you, trust you, or even listen to you.
Paul Stannard (photo, left) offers a solution to unproductive meetings.
"We’ve all seen it.
"Have you ever taken on additional responsibilities when your schedule was already fully booked?
We write a lot about resumes — what to do, and what not to do.
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This website offers a wealth of advice on producing quality videos.
These online tools (many are free) offer a variety of ways to create infographics.
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Bovée and Thill's Pinterest board highlights some of the most interesting and important developments in business communication, along with some great advice on developing your communications skills.
"We usually look for nervousness as one of the signs of lying.
Melanie Pinola (photo, left) writes on the topic of HSPs (Highly Sensitive Persons).
"It’s pretty obvious that what you say in a presentation matters more than the way you say it.
BusinessManagementDaily.
According to Jeff Mann (photo, left), a Gartner research director, "The rapid adoption of smart devices, both in the workplace and outside, has raised expectations about accessibility and user experience in the workforce.
Vivian Giang covers the topic of what you should do when you are sick and faced with the need to shake someone's hand.
Sallie Krawcheck (photo, left) shares her thoughts on the topic of building a successful team.