Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"You've heard numerous financial terms by the time you are in your 30s.
"Although artificial intelligence has become commonplace — most smartphones contain some version of AI, such as speech recognition — the public still has a poor understanding of the technology.
Aytekin Tank (photo, left) is Founder of JotForm.
"It's not always easy being in charge," writes Áine Cain (photo, left) in a piece at BusinessInsider.
"It is so easy to fall into the habit of using negative expressions, or to say what you aren’t going to do.
"Do you ever find yourself mindlessly browsing social media, not knowing how exactly you ended up there?
"Poor punctuation: all rules and no play.
"The next time you want to interrupt yourself for a quick glance at your inbox, don't.
"You've got a smartwatch on your wrist, Siri in your palm, and emails notifications popping up on your computer screen all day long.
"In a job interview, every little thing matters — from your ability to make eye contact to the color of your suit.
"'We want to believe that we are thinking, rational people and on occasion tangle with emotion, flick it out of the way, and go back to thinking,” renowned vulnerability expert Brene Brown told a packed house at the Smith Center in downtown Las Vegas just before Labor Day Weekend.
"When you write business material, you do not just share your ideas and thoughts.
"According to Kim Morris Lee, director of organizational effectiveness at the University of Illinois, when the U.
"Did you know that you listen with cultural ears and see with cultural eyes?
"Everyone knows that particular feeling of dread that accompanies a lull in conversation at a party, networking event, or even a job interview.
"Here’s a New Year’s resolution for 2018: de-clutter your digital history.
"If you are presenting, odds are you are using your laptop either to walk the listeners through content in a small group, or projected on a screen to a larger group, or online when speaking with a virtual group.
"I am a big believer in the power of language to change the world.
"Educator and entrepreneur Sebastian Thrun [photo, left] wants us to use AI to free humanity of repetitive work and unleash our creativity.
"Smart entrepreneurs are always on the hunt for ways to grow their businesses," writes Sonia Thompson (photo, left) in a piece at BusinessInsider.
"Why is it that some people seem to be hugely successful and do so much, while the vast majority of us struggle to tread water?
"Short, concise messages should no longer be limited to your social media platforms.
"The quality of a business's internal communication often says a lot about the company itself.
"These 12 books represent the best of the various elements that comprise good business writing.
"Need to land on a decision that works for everyone?