Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
Kat Moon (photo, left) gives the details at TheMuse.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.
John Moyer reports on the case of Chadder's and In-N-Out Burger.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"People pitch ideas all the time.
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"During the course of conversation, there are several tricks you can use to make your words sound more authoritative and to address your audience with greater overall confidence.
"The infographic below shows five of the most toxic types of employees that exist and how to keep their problems from affecting you and your fellow co-workers.
Michael Hyatt (photo, left) weighs in.
"As a CIO and entrepreneur I’m often asked by entrepreneurs what they should put in the cloud.
Aja Frost and TheMuse.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"Educators are often admonished to design work that 'leaves the classroom.
"We all know we can learn more from our missteps than our successes — even though no one likes to admit when they’ve gotten something wrong," offers Eric A.
"What does it take to get ahead?
"Michael has been in Frankfurt for about a week and is really missing his home office in Chicago.
"Choosing mobile phone cases and customizing phones with charms and decorations may reveal a lot about a person's culture, as well as increase attachment to the devices, according to researchers.
"These companies will guarantee that you’ll not only love walking into the office on Monday morning, but that you’ll want to keep coming back.
Jake Mcspirit presents his list.
"Do you have a manager who sends cryptic, one-sentence emails that send you into a panic?
Laura Vanderkam reports on the topic.
"I’ve been doing a lot of presenting recently, and I have no problem admitting that it’s tough.
"Most of us know the standard work communication “don’ts”: Don’t swear, don’t tell racist or sexist jokes, don’t lie, don’t send the whole office an email meant for your best friend.
"Every office has one.