Business Communication Essentials, 8th Ed.
Chapter 10. Understanding and Planning Reports and Proposals
Helen Coster (photo, left) presents "10 Tips for Better Business Writing.
We check in with Ken Makovsky (photo, left), contributor at Forbes.
"Many companies' help lines are usually crowded with customers trying to find an answer for their questions.
"New research by Dr.
"Luckily, there are signs we can look for when trying to detect a lie.
"I normally introduce myself by my first name.
"Asiana Airlines flight 214 crashed upon landing at San Francisco International Airport on June 6, 2013.
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
See Damon Nofar's slideshow - 8 Tips for an Awesome PowerPoint Presentation - at BusinessInsider.
Ramsay, the Blog Tyrant, weighs in.
Take this quiz to see if you have the knowledge to travel like a pro.
"If you're trying to land a new job this year, a personal website could be your secret weapon," declares Jacquelyn Smith of BusinessInsider.
Haiku Deck gives their picks for "Decks of the Year.
"Public speaking is hard enough without shooting yourself in the foot with simple mistakes.
According to Jeff Dunn (photo, left), founder of Edudemic.
Ben Schott (photo, left) presents his ten words.
Only one author team is writing about mobile business communication: Bovee and Thill.
"Some studies say you've only got 15 seconds to grab an audience's attention, while others say it's closer to a minute," writes Richard Feloni of BusinessInsider.
"Just because you’re been doing this for a few years doesn’t mean you have nothing to learn," says Allison Boyer.
Shanna Mallon (photo, left) uses a play on words to make her point.
"Launching a product is hard to do," says Drake Baer of BusinessInsider.
According to Richard Feloni, "Once you finish your written speech or PowerPoint slides, you're only halfway done preparing a great presentation.
According to Melia Robinson (photo, left), "It's the cheapest, most low-tech life hack you'll find.