Business in Action, 8th Ed.
Chapter 8: Organization and Teamwork
See how today’s consumers use the power of social media to get satisfaction from companies.
These brief and occasionally humorous pointers will help keep you out of trouble.
Shana Lebowitz relates the story of how Doug Conant (photo, left), former CEO of Campbell Soup Company, continually reached out to employees and what it inspired.
Brie Weiler Reynolds introduces and presents an infographic on the topic.
"Con artists are a crafty group of people who know exactly how to deceive and control their victims, but their methods are as obvious as a slap in the face if you know what to look for,' says Dragan Radovanovic and Jessica Orwig.
"Internal communication has a lot in common with healthy living.
"I am not a medical expert, but I know communication plays a major role in the overall well-being of both the team and the organization.
"Recently, a marketing firm called to solicit my business.
"Executives tell me their teams make decisions all the time.
"It’s called social undermining, and it may seem harmless enough, but it can take an emotional toll.
To view the infographic click on the image or the link below.
"Tales of the tech unicorn’s impending demise might be somewhat exaggerated.
From Seth Godin.
"Devil’s advocates tend to pop up just when a project is about to launch.
"Your boss told you to “think outside the box.
"Nothing is more costly to an organization’s culture than a toxic employee.
"The Agnes + Day crisis intelligence team has designed an infographic that showcases the very important 10 new rules of crisis communications.
"Google has spent the past two years studying more than 180 of its teams, to figure out the secret to success.
Kim Lachance Shandrow reports.
According to Erica Dhawan (photo, left), "We need to rethink the way we approach meetings that promotes collaboration and facilitates a responsive and flexible environment.
Follow these tips to make sure your posts get noticed and get read.
"Is your company producing relevant, useful content?
"What are the rules of data visualization, a practice that draws on research into cognitive theory, graphical perception, statistics and journalism?
"Dealing with frustrated and angry employees is a part of a small-business owner's responsibilities.
"4 tips for getting your colleagues' attention.