Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Your mind moves you, but how you move also affects your mind.
"If you’ve ever experienced pleasure from people’s failures, well, join the rest of us.
"Kio Stark loves to talk to strangers — but she knows every exchange started is one that must be ended.
According to Eric Barker (photo, left), "I’ve posted about the fundamentals of networking, and even how introverts can network but many people have written to me asking about the nitty gritty of conversation skills.
"When should you put it on them--and when should you put it on yourself?
"Emotions and work are a weird thing.
"The more self-aware you are, the more effective you can be.
"Ever get an uncomfortable feeling in your stomach during a job interview?
"Career-building isn't about the chase; it's an ultra-marathon, not a sprint.
"To deal with toxic people effectively, you need an approach that enables you, across the board, to control what you can and eliminate what you can’t.
"Don't avoid confrontation.
"Check out how your place in the high school ecosystem is likely affecting you today.
"Most people show at least three.
"Having a cluttered desk or inappropriate items in your workspace could be making a bad impression on your colleagues or employers.
"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears.
"Employers will look for you to demonstrate listening skills during job interviews.
"Practicing "active listening" is a good way to improve your listening skills.
"Practicing "active listening" is a good way to improve your listening skills.
"Want to make sure everyone knows the critical role your team or group plays?
"As entrepreneurs, business owners and leaders, self-awareness is essential to your success.
"In today's high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another.
"No matter how much we try to work with others and get along, the time comes when we can’t agree.
"Many of us have had to battle the specter of arrogance at one time or another.
"Personality type tests are hugely popular, though if you ask working psychologists, they’ll tell you the results are little better than astrological signs.
"Be genuine.