Business Communication Essentials, 7th Ed.
Chapter 7. Writing Routine and Positive Messages
More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
Effective communication is everyone’s job—whether you are trying to sell in a concept or convince a client.
To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.
Most advice is terrible.
Ronnie Citron-Fink (photo, left) is "longing for a different tactile communicative experience – one that puts pen to paper.
Laura Labovich (photo, left), contributor to Careerealism.
Jen Bilik (photo, left) presents a very good case for walking away from screens for a time to just put pen to paper.
"Every day, we make decisions that have good or bad consequences for our future selves.
Revise these slides to make the text more effective for presentation purposes.
Follow LinkedIn’s etiquette guide for students and recent graduates to increase your response rate and to maintain positive networking connections.
These concepts will help make you a better listener on the job and in every other aspect of life.
Politicians are strange creatures, says politician Omar Ahmad.
Learn the proper way to write instructions.
About This Talk
In this deceptively simple 3-minute talk, Dr.
This 36-slide, illustrated presentation explains the difference between Web 1.