Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Things have changed a lot in the way we conduct business communications, especially between the customer and the company.
According to Jackie Gerstein, Ed.
"As the playfully illuminating tech writer Mat Honan writes: 'Let’s say you’re a California-based employer and you do a basic background check on a job candidate.
To view the whole infographic click on the image to the left or on the link below.
Steven Gaffney (photo, left) talks about honest communication in this CommPro.
"As a performance coach I’ve been privileged to work with a varied selection of fascinating people.
"As consumers use mobile devices more and more to read email, creating flawless designs that are readable and useful in both desktop and mobile environments can be quite a challenge.
"A French monk said to be "the world’s happiest man" because of his abnormal capacity for joy once told me that he doesn’t get stage fright because he has eradicated “mental toxins.
"Want to give a presentation that has the magic of a TED Talk?
"Here are a number of tips that will help you get the most out of your time and efforts without infringing on your well-being.
"Martha had some strong comments about bloggers, yet her PR folk pitch bloggers in an attempt to tap into their influence with their audience.
Bovee and Thill are the only authors who explain and illustrate in every chapter in their textbooks how mobile is revolutionizing business communication.
"A Utah couple is suing an online merchant that fined them $3,500 for writing a negative review and sparked a financial nightmare for more than a year by reporting the alleged debt to credit rating companies.
"How has technology changed communication?
"As a non-native speaker of English, you might often find yourself in situations like this: You’re sitting in a meeting or a teleconference, and some of the participants are native English speakers.
Question: What tools or steps are you using to ensure your customer data is safe across all your platforms?
"So here you go, we present to you our latest infographic — Seven Shocking Stats & Trends about the Internet.
"The modern world is fast paced and time often seems to slip by with us barely noticing.
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"Most internet users would like to be anonymous online at least occasionally, but many think it is not possible to be completely anonymous online.
"Many people will listen to what I just said and say, “It’s time to kill the presentation.
Skip Weisman (photo, left) discusses sarcasm and workplace communication in a piece at Personal Branding Blog.