“The people who are the hardest to love are the ones who need it the most.

People are always smiling, especially in groups, but it doesn't just signal that they're happy, far from it.

As mobile users continue to rise, mobile usage etiquette, continues to head south.

This is the last in our three-part Business English Podcast series on cold calling.

When people speak, do you listen?

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I’m going to do a series of blogs on body language – quick takes.

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We often assume that as people rise up the career ladder they become more skilled and more confident, but many successful people still encounter the 'fear factor' when dealing with more senior people.

On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.

In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.

According to Steve Tobak (photo, left), "Physical body language isn’t the only way to read people’s emotional state.

Skip Freeman asks, "The purpose of the meal .

Ian Griffin recently attended a forum where Kim A.

Jessica Lawlor (photo, left) recently attended the Pennsylvania Conference for Women and made some observations.

According to TED.

Last year, according to Paloma Vazquez (photo, left), "Scott Belsky, Founder & CEO of Behance, made more thoughtful communication one of his personal objectives in the new year.

"People are busy.

As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.

"Forget Siri.