Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
According to Steve Tobak (photo, left), "If you work with and listen to enough successful executives and other business leaders, you'll find that, with rare exception, they use plain English and cut to the chase.
In this visit with the Young Entrepreneur Council the question posed is, "What are your best tips for recovering from major mistakes?
Kim Bashin (photo, left) points out, "Lapses in memory can lead to embarrassing mistakes, especially in the professional world.
Pam Sahota (photo, left) introduces and reviews "some awesome time-saving options for us on-the-go and those of us who just want the convenience of news at our fingertips with less hassle.
According to TED.
Jody Glickman (photo, left) "has coached everyone from business school students to Wall Street associates on the art of communicating well.
Sue Shellenberger (photo, left), writer for WSJ.
Robert J.
Here's an infographic on how, when, and where people share content.
Heidi Grant Halvorson (photo, left) takes a look at the right and wrong way to apologize.
Matthew Della Porta (photo, left) begins his article with an employee, Jean, who has been offered a promotion: "Jean gets the promotion she’s been wanting.
"A huge French company has just banned the use of email within the company.
"Each individual has a unique tolerance level for how much physical and emotional stress they can endure before something starts to give," says Mirabai Galashan (photo, left).
Last year, according to Paloma Vazquez (photo, left), "Scott Belsky, Founder & CEO of Behance, made more thoughtful communication one of his personal objectives in the new year.
"We've all heard of or experienced ourselves the mental or physical brain freeze that's often described as "choking" under pressure.
Ever wonder about the work of a website's or blog's comment moderator?
"In a single minute there are over 695,000 status updates on Facebook.
A stunning visual motion-graphic presenting 15 keys facts and stats about the evolution of communication technologies and the Internet in the next 4 years.
James Sandin (photo, left) is the founder/CEO of "Speak With EEEs.
"Every day, we make decisions that have good or bad consequences for our future selves.
No matter how much you love your job, there are times when your work motivation is just going to bottom out.
No matter how much you love your job, there are times when your work motivation is just going to bottom out.
Our daily life is full of unproductive habits and rituals that we execute – whether on a conscious or unconscious level.
Sheena Iyengar studies how we make choices -- and how we feel about the choices we make.