Business in Action, 9th Ed.
Chapter 8: Organization and Teamwork
"The ability to manage your emotions and remain calm under pressure has a direct link to your performance.
"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears.
"According to the American Psychological Association (APA), millennials experience more stress and are less able to manage it than any other generation.
"Follow these tips to approach resumes like a psychologist, so you don't sell yourself short.
"Imagine a workplace where people of all colors and races are able to climb every rung of the corporate ladder -- and where the lessons we learn about diversity at work actually transform the things we do, think and say outside the office.
"In her winning speech, [Ramona] Smith used a body-language technique she learned from a previous speaking champion: keeping her palms facing out toward the audience.
"Practicing "active listening" is a good way to improve your listening skills.
"Practicing "active listening" is a good way to improve your listening skills.
"Want to make sure everyone knows the critical role your team or group plays?
MIT career advisor Lily Zhang handpicked these talks for the insights they can give all job hunters.
In this talk at Google, Gina Barnett shares some essentials of using your body as an effective speaking instrument.
Nancy Duarte advises starting with the simplest tool imaginable, the humble sticky note.
"Do you procrastinate?
Watch this tutorial to see how to create effective Prezi presentations.
"In this video, I talk about what helped me speak with an American accent and how I became fluent in English.
Professor Bob Bontempo explains how persuading and negotiating are complementary but distinctly different skill sets.
"When the pressure is on, why do we sometimes fail to live up to our potential?
"Most of us begin our careers working through the ranks of people executing tasks -- early success comes from correctly completing work while focusing on quality, time and budget.
Everyone can be creative.
"Most of the time finding a new job is about who you know and your networking strategies.
"In the very first episode of Read Ink, I explain the difference between proofreading and editing, and how those two processes should be done individually for a stronger overall manuscript.
Karin Hurt (photo, left) reports both the problems and the solutions.
"Without realizing it, we're fluent in the language of pictures, says illustrator Christoph Niemann.
"Your teams assume they're talking about the same thing--until they realize they're not.
"Employee emails contain valuable insights into company morale—and might even serve as an early-warning system for uncovering malfeasance.