Excellence in Business Communication, 13th Edition
Chapter 5. Planning Business Messages
"The minutes of a meeting, or simply “minutes,” is an instant written record of a meeting or hearing.
View the sample reports at examples.
"More than just lightly toasted, your brain feels singed.
Rich Bellis (photo, left), Associate Editor at Fast Company, presents the video on the subject.
From an introduction to job-search strategies to details on résumé writing, you’ll find advice from career counseling professionals.
These online tools (many are free) offer a variety of ways to create infographics.
The 1000-plus pages of advice in the Chicago Manual of Style for citations and other writing and formatting questions can be overwhelming, but the editors are here to help.
The FTC’s Business Center has helpful guidance on applying federal marketing regulations in a wide variety of specific situations.
Everyone can be creative.
"Research needs and requirements vary with each assignment, project or paper.
A handy reference tool web landing page from North Carolina State University.
From refining your goals to measuring your success, here’s how to get started.
"Allow your creativity to "flow" without judgment.
"Your teams assume they're talking about the same thing--until they realize they're not.
Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.
Tamara Kleinberg observes fellow customers complaining to her but not to the customer service agent and asks if your business is experiencing the same phenomenon.
"The idea is to live in the middle of ideas, believing in them enough to take action but not enough so they become too big of an anchor when something better comes along.
"The ability to think through problems to the second, third, and nth order—or what we will call second-order thinking for short—is a powerful tool that great thinkers use to their advantage all the time.
“No problem is too small or too trivial if we can really do something about it.
"Movies are also a great way for leaders to learn about leadership on their own!"
"Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.
"Being able to constantly innovate means seeing opportunity and seizing it, but it also means knowing when to let something go.
"When it comes to video editing, you may be wondering what’s the best tool to use.
"Hear what Americans have to say about their jobs.
Cailey Rizzo reports at TravelandLeisure.