Business Communication Today, 15th Ed.
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears.
"Machine learning and AI are ubiquitous these days, and people are finding all kinds of creative ways to use it in the realm of research.
"Practicing mindfulness enables you to calm stress and soothe yourself.
"According to the American Psychological Association (APA), millennials experience more stress and are less able to manage it than any other generation.
"Want to make sure everyone knows the critical role your team or group plays?
Not sure how to get the right look?
"The Zeigarnik effect can do something stunning when we scatter our attention and let our mind wander.
"When the pressure is on, why do we sometimes fail to live up to our potential?
Alice Boyes lays out the problem and the solution in an article at The Harvard Business Review blog.
"Businesses can only operate as effectively as they can communicate.
"Most of us begin our careers working through the ranks of people executing tasks -- early success comes from correctly completing work while focusing on quality, time and budget.
"Give your future self a break.
"The company's new head of AI and personalized learning sees an opportunity to create enhanced ways of evaluating students' work.
"[In August], cashierless store Zippin opened its doors to customers in San Francisco for the first time, beating Amazon Go to become the first cashierless store in the city.
"Speak from the heart (and not a script) in order to engage your audience.
Karin Hurt (photo, left) reports both the problems and the solutions.
"One of the biggest challenges you will face in business is handling conflict.
"When your mind is even slightly resisting a task, it will look for novel things to focus on.
"Your teams assume they're talking about the same thing--until they realize they're not.
"Employee emails contain valuable insights into company morale—and might even serve as an early-warning system for uncovering malfeasance.
"We celebrate bold entrepreneurs whose ingenuity led them to success, but what happens to those who fail?
"This manager has worked with remote team for 10 years, and has learned that in order for remote teams to be successful–you need to set them up to do so.