Business Communication Today, 13th Ed.
Chapter 16. Developing Presentations in a Social Media Environment
"Americans are notorious for using filler words.
According to Marcel Schwantes (photo, left), "Instead of asking the casual, basic stuff we're all tired of answering, hit 'em up with these great conversational questions, beginning with my number one most favorite question.
"When left unchecked, not only does rampant incivility make our days more tense, it also leads to a loss of focus, a loss of productivity, a deliberate slacking off among disgruntled employees, and even serious health problems.
"Content engineering or content marketing is essentially about designing the right kinds of content that might engage consumers.
"The truth is that projecting power as a speaker doesn’t mean getting louder.
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.
According to voice coach Amy Jo Jackson, "When working with a client who is interested in accent reduction, we’ll begin with a diagnostic session, where I’ll have them read a passage of text so I can hear where they are and what their mouth is doing.
"Serial entrepreneur, angel investor, philanthropist, author and CEO of Bizzultz May McCarthy [photo, left] explains how intuition will help you achieve financial freedom.
According to Judith Humphrey (photo, left), "The risk in saying “sorry” too much is that apologies carry baggage that can undermine others’ confidence in you.
"How often have you heard a public speaker or presenter dominate a conversation not because the story was so interesting but because the speaker was disorganized?
"[Recently,] Savvy Psychologist Dr.
"What is the secret to the unparalleled success that keeps Amazon growing while so many traditional retailers are shutting their doors?
"If you want others to believe in you, you must believe in your own value and act in a way that conveys confidence.
These brief podcasts focus on marketing applications of social media.
Listen to the podcast by Noah Zandan (photo, left).
"In Alec Ross’s new book, The Industries of the Future, he takes a deep dive into the specific fields he believes will shape our economic future, including robotics and the codification of just about everything.
"Wharton management professor Peter Cappelli [photo, left] has spent decades studying the complicated dynamics of employment.
"Wharton's Mary-Hunter McDonnell discusses her research on social activism and corporate political clout.
John Coleman (photo, left) explains at HBR.
"As the head curator for TED, the global nonprofit famous for its insightful talks, Chris Anderson [photo, left] knows a thing or two about what a successful TED talk looks like," says Chris Weller of BusinessInsider.
"The way those you work with perceive you is really important.
"Just about every industry is undergoing some level of digital disruption, and the transformation is only in its infancy, according to McKinsey Digital global leader Paul Willmott, and Jay Scanlan, leader of McKinsey’s Digital Strategy Practice.
"Networkers, take initiative! If you are asking someone to meet with you to receive advice, information, or support, make an extra effort to impress him or her with your competence and energy.
"In his book The Virgin Way, Richard Branson reveals that he loathes speaking in public.