Excellence in Business Communication, 10th Edition
Chapter 4. Planning Business Messages
These articles, case studies, and definitions can help negotiators learn the basics and fine-tune their skills.
For more than 20 years, Fortune magazine has been ranking the best 100 companies to work for in the United States.
The Electronic Frontier Foundation offers a free Legal Guide for Bloggers.
Automated bots are taking over routine communication tasks in many companies; here are some of the best.
According to Seth Godin (photo, left), "We skew our thinking based on the first feedback we get.
"Hit refresh to lock eyes with another imaginary stranger.
"Hit refresh to lock eyes with another imaginary stranger.
"The minutes of a meeting, or simply “minutes,” is an instant written record of a meeting or hearing.
View the sample reports at examples.
"More than just lightly toasted, your brain feels singed.
Rich Bellis (photo, left), Associate Editor at Fast Company, presents the video on the subject.
From an introduction to job-search strategies to details on résumé writing, you’ll find advice from career counseling professionals.
These online tools (many are free) offer a variety of ways to create infographics.
The 1000-plus pages of advice in the Chicago Manual of Style for citations and other writing and formatting questions can be overwhelming, but the editors are here to help.
The FTC’s Business Center has helpful guidance on applying federal marketing regulations in a wide variety of specific situations.
Everyone can be creative.
"Research needs and requirements vary with each assignment, project or paper.
A handy reference tool web landing page from North Carolina State University.
From refining your goals to measuring your success, here’s how to get started.
The original resource is no longer available, but this article offers 12 tips for successful business blogging.
"Allow your creativity to "flow" without judgment.
"Your teams assume they're talking about the same thing--until they realize they're not.
Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.
Tamara Kleinberg observes fellow customers complaining to her but not to the customer service agent and asks if your business is experiencing the same phenomenon.