Business Communication Today, 15th Ed.
Chapter 1. Professional Communication in a Digital, Social, Mobile World

"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.

Áine Cain (photo, left) has the list at BusinessInsider.

"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"How often have you heard a public speaker or presenter dominate a conversation not because the story was so interesting but because the speaker was disorganized?
"Job-hunting is a lot like dating," says Liz Ryan in an article at Forbes.
"This was a big style-update year at the American Copy Editors Society (ACES) meeting.
"Want to do something that will launch you into the new era of HR?
"If you are at work, there's a high chance this article is distracting you from what you from something you should be doing instead.
"Sure, there’s plenty to love about working for a tech giant like Google.
"Most importantly, leaders should be asking these questions before their best people mentally and emotionally check out.
"[Recently,] Savvy Psychologist Dr.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"We asked [Daniel Post] Senning [photo, left] and Barbara Pachter, author of The Essentials of Business Etiquette, to tell us about some antiquated gendered courtesies and other etiquette rules that you don't need to follow anymore — and what you should do instead.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"There are more reasons than ever to understand how to protect your personal information.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
"If nothing else, avoid the urge to respond in anger or haste.
"Mark Bouton [photo, left], an FBI agent for 30 years and author of "How to Spot Lies Like the FBI," tells Business Insider that he used certain tells to help identify Timothy McVeigh as a suspect in the Oklahoma City bombing.
"Looking forward to your college graduation is inevitable.
"Trouble luring in new business?
"When I was designing ChattyPeople, my chatbot building platform, I realized this: No product survives meeting the customer.
"The hot new concept in data visualization is "data storytelling"; some are calling it the next evolution of visualization (I'm one of them).
"I think we’d all agree that there’s nothing bad about getting promoted or landing a better position at your company," writes Adrian Granzella Larssen (photo, left) at TheMuse.
Kat Boogaard can empathize.
Liz Ryan navigates the terrain in a video presentation and article at Forbes.