Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"You'll notice that none of these habits require major life overhauls.
Laurie Beaver (photo, left) reports.
Laurie Beaver (photo, left) reports.
Shana Lebowitz and Yu Han (photo, left) have the details.
"We all experience moments when it's hard to speak up - whether it's at work, in our relationships, or out in a public with a stranger.
Abby Wolfe (photo, left) explains.
"Everything counts when you're communicating with a potential employer — from the time you initially schedule the job interview to how you follow up afterwards.
According to Jessica Stillman (photo, left), "The jury is in, and the verdict is clear: It doesn't matter why introverts prefer working the way they do, because it's been shown that quieter types can be as good as leaders, speakers, and entrepreneurs as the more outspoken among us.
"Let's make this really, really simple.
"Let's make this really, really simple.
Check out Prezi's YouTube channel.
"Stefanos Zenios explains how design thinking and the lean startup methodology can help entrepreneurs quickly take their big idea from a rough sketch on the back of a napkin to a real world product.
"What seems like such a simple question can really make you sweat, especially in an interview.
"What seems like such a simple question can really make you sweat, especially in an interview.
"As humans, we often default to the path of least resistance — for just about everything we do," writes Nina Semczuk (photo, left), a writer with The Daily Muse.
"Americans are notorious for using filler words.
"Americans are notorious for using filler words.
"On November 5, 2015 we interviewed Tony Robbins, bestselling author of Money: Master The Game, reveals the best way to make a good first impression.
"One of the worst places that you can come off as disrespectful is during a job interview.
"Are you planning to attend your office holiday party?
"Congratulations! You’ve made it past the first interview round and the hiring manager wants to bring you in again to speak with more people.
Kellogg Insight has an interesting perspective on the topic.
Shareen Pathak (photo, left) covers the topic at Digiday.
Liz Ryan answers a letter from a reader at Forbes.