Excellence in Business Communication, 13th Edition
Chapter 14. Developing and Delivering Business Presentations
"A position could be an opinion, an idea, or a plan.
"We all have to negotiate in life, whether it’s asking for a bigger raise, nailing down details of a contract or even getting your kids to do their homework.
"A popular school of thought, dramatized in the [the] TV drama Lie to Me, is that a careful study of facial expressions—especially eye movements—tells investigators if a perp is dissembling.
"What do you do when you feel bullied by the audience?
"You don't have to let anyone block your sunlight! To maintain the spotlight here are six tips: .
"Wharton's Peter Cappelli discusses IBM's decision to rethink its remote work policy for some employees.
Michele Knight reports at Dataversity.
Stephanie Vozza (photo, left) reports on the topic at FastCompany.
"Americans are notorious for using filler words.
According to Marcel Schwantes (photo, left), "Instead of asking the casual, basic stuff we're all tired of answering, hit 'em up with these great conversational questions, beginning with my number one most favorite question.
"When left unchecked, not only does rampant incivility make our days more tense, it also leads to a loss of focus, a loss of productivity, a deliberate slacking off among disgruntled employees, and even serious health problems.
"Content engineering or content marketing is essentially about designing the right kinds of content that might engage consumers.
"The truth is that projecting power as a speaker doesn’t mean getting louder.
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.
According to voice coach Amy Jo Jackson, "When working with a client who is interested in accent reduction, we’ll begin with a diagnostic session, where I’ll have them read a passage of text so I can hear where they are and what their mouth is doing.
"Serial entrepreneur, angel investor, philanthropist, author and CEO of Bizzultz May McCarthy [photo, left] explains how intuition will help you achieve financial freedom.
According to Judith Humphrey (photo, left), "The risk in saying “sorry” too much is that apologies carry baggage that can undermine others’ confidence in you.
"How often have you heard a public speaker or presenter dominate a conversation not because the story was so interesting but because the speaker was disorganized?
"[Recently,] Savvy Psychologist Dr.
"What is the secret to the unparalleled success that keeps Amazon growing while so many traditional retailers are shutting their doors?
"If you want others to believe in you, you must believe in your own value and act in a way that conveys confidence.
These brief podcasts focus on marketing applications of social media.
Listen to the podcast by Noah Zandan (photo, left).
"In Alec Ross’s new book, The Industries of the Future, he takes a deep dive into the specific fields he believes will shape our economic future, including robotics and the codification of just about everything.
"Wharton management professor Peter Cappelli [photo, left] has spent decades studying the complicated dynamics of employment.