Business Communication Today, 15th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
"When it comes to video editing, you may be wondering what’s the best tool to use.
"Hear what Americans have to say about their jobs.
"If you listen closely, there is a unique cry for help that can be heard within intercultural businesses everywhere.
"For most of us, language is transparent.
"As I pointed out in the previous article about evaluating intercultural mistrust, we have double standards with regards to trust.
"When clients first meet with me to improve their ability to communicate with colleagues and clients from other cultures, clarity is not usually at the top of their wish list.
"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.
"What’s the requirement of being a good intercultural communicator?
"In the previous article I had you look at unreliable criteria for deciding whether to grant or withhold trust in an intercultural context.
"You cannot avoid building an identity.
"When cultures mix there are many unknowns, such as different accents, unfamiliar body language and tones of voice.
"The foundation on which trust is built or broken is the speech act of promises.
These articles will take you through the process of creating and using documents.
This resource is no longer available, but here is a helpful website on the related topic of influence marketing.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
"Did you know that you listen with cultural ears and see with cultural eyes?
"Do you expect to feel comfortable using English as a second language when writing an email, making a phone call, expressing yourself during a meeting, writing a report, giving a presentation, and so on?
Sherwood Fleming reports.
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
Presented by Polina Marinova (photo, left) at Fortune.
"We set out to find the most common languages — besides English — spoken at home in every state, based on the US Census Bureau's 2012-2016 American Community Survey estimates.
"When I am asked to explain how my five-step CLEAR method can be helpful to a client in a single sentence, this is what I say: it is a way to build bridges, instead of walls, when communicating across cultures.
"In the world of international business, it's critical to know your words will be understood by people from another country, or it could spell disaster.
"Knowing what you do not know is a sign of wisdom, according to Greek philosopher Socrates.