Business Communication Essentials, 7th Ed.
Chapter 8. Writing Negative Messages
"The fifth anniversary of the Dodd-Frank legislation is an opportune time to resume the debate on whether it has achieved or failed to meet its goal of overhauling U.
"In this article you’ll discover how to analyze your competitors’ social accounts to inspire new marketing ideas.
"Here are some ideas for making Instagram work for your business, no matter the industry.
Micah Solomon (photo, left), contributor at Forbes.
"This week our podcast is with David Allen, author of the classic productivity guide Getting Things Done.
Jo Eismont covers the topic at TheMuse.
"Probably the most important reason to respond to comments—both negative and positive—is that everyone else is reading them.
Listen to this podcast.
Listen to this podcast.
Olga Khazan (photo, left), of The Atlantic, covers the topic of "vocal fry.
Ash Roy (photo, left) weighs in on the topic.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
"No one likes getting criticism," states Sue Shellenbarger in a piece at WSJ.
This resource is no longer available.
This resource is no longer available.
"Loose lips sink relationships.
Sarah Green interviews Bryan Garner in this podcast at HBR Blog.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
"This is the second in a two-part Business English Pod series on motivating your team.
"In this lesson, we’ll look at some ways to motivate your team.
"This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office.
In this piece at BusinessInsider.
"People do not always get along, so dealing with conflict is part of any job.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.