Excellence in Business Communication, 13th Edition
Chapter 4. Communication Challenges in a Diverse, Global Marketplace
"In Brazil and the United States, a firm handshake is expected.
"When Aaron arrived in Moscow to take charge of the manufacturing plant his Israeli-owned company had just purchased, he expected to settle in quickly," reports Erin Meyer (photo, left) in a piece at BusinessInsider.
Gus Labin reports.
Sherwood Fleming has "identified seven communication habits of highly effective intercultural communicators .
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
Dianne Hofner Saphiere covers a study by Dr.
Listen to this podcast.
Listen to this podcast.
Presented by Gus Lubin (photo, left).
Drew Hendricks (photo, left) writes, "As communication technologies become steadily more comprehensive and intuitive, companies looking to expand globally in 2014 will have fewer logistical problems reaching out to other nations.
Olga Khazan (photo, left), of The Atlantic, covers the topic of "vocal fry.
Blog On Linguistics discusses the topic.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
"Time is seen in a particularly different light by Eastern and Western cultures, and even within these groupings assumes quite dissimilar aspects from country to country," writes Richard Lewis (photo, left).
Sherwood Fleming talks about "intercultural blind spots.
"The Irish playwright George Bernard Shaw once wrote, “The single biggest problem in communication is the illusion that it has taken place.
Sherwood Fleming covers Microsoft's Skype Translator.
This resource is no longer available.
This resource is no longer available.
Sarah Green interviews Bryan Garner in this podcast at HBR Blog.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
"This is the second in a two-part Business English Pod series on motivating your team.
"In this lesson, we’ll look at some ways to motivate your team.
"This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office.
In this piece at BusinessInsider.