Business Communication Essentials, 8th Ed.
Chapter 7. Writing Routine and Positive Messages
Lynn Gaertner-Johnston (photo, left) gives us "a perfect way to show someone you care.
"Everyday, each and every one of us interacts with the Cloud in some way.
Jennifer Frost, with GrammarCheck.
Randy Krum features an infographic on the topic.
Work4Labs has created an infographic named "Mobile Recruiting by the (Surprising) Numbers.
"Understanding your customers is an integral part of building a loyal customer base.
"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.
"Worrying is an illusory form of control.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
"We’ve all seen it.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
"So we’re taking a stand here," begins Terry Heick, director at TeachThought.
The amazing world of Coca-Cola via an infographic.
The Money Chart from Randall Munroe’s webcomic xkcd.
To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.
Most advice is terrible.
Ronnie Citron-Fink (photo, left) is "longing for a different tactile communicative experience – one that puts pen to paper.
Laura Labovich (photo, left), contributor to Careerealism.
Jen Bilik (photo, left) presents a very good case for walking away from screens for a time to just put pen to paper.
"Every day, we make decisions that have good or bad consequences for our future selves.
"Social media is about more than marketing and branding — it’s quickly becoming an essential part of customer outreach for brands.
As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.
Follow LinkedIn’s etiquette guide for students and recent graduates to increase your response rate and to maintain positive networking connections.
