Excellence in Business Communication, 12th Edition
Chapter 5. Writing Business Messages
"One of the most frequent questions I’m asked is whether it’s acceptable to end a sentence with a preposition.
"Don't get caught up in miscommunication.
"Let’s talk about what we know about how rate of speech impacts credibility and persuasiveness.
"Movies are also a great way for leaders to learn about leadership on their own!"
"Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.
"Tax forms, credit agreements, healthcare legislation: They're crammed with gobbledygook, says Alan Siegel, and incomprehensibly long.
Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.
"When it comes to video editing, you may be wondering what’s the best tool to use.
"One could argue that slang words like ‘hangry,’ ‘defriend’ and ‘adorkable’ fill crucial meaning gaps in the English language, even if they don't appear in the dictionary.
"Hear what Americans have to say about their jobs.
"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds -- and how the words we choose communicate much more than we realize.
"The other day at my health club I asked an employee what time the bank parking lot was available for club members' use.
"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.
"Do you think you are a punctuation pro?
"The shoulder-shrugging reply “Whatever” continues to annoy Americans more than other words or phrases, but “fake news” is coming on strong.
"Branson Centre entrepreneur Yanique Grant explores the relationship between language, culture and business success.
"Doesn’t language simply describe the world of business, or does it do more – does the language we use actually shape business?
"Can you guess which one it is?
These articles will take you through the process of creating and using documents.
This resource is no longer available, but here is a helpful website on the related topic of influence marketing.
"While definitions have been known to shift based on the way a word is commonly used, some popular uses are just plain wrong.
"Poor punctuation: all rules and no play.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
"When you write business material, you do not just share your ideas and thoughts.
"I am a big believer in the power of language to change the world.