Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"If a person takes the time to express their heart-felt appreciation for something we have done, it boosts our spirit, passion, and purpose.
"Talks on the importance of listening, and how to do it much better.
According to Sara Saddington (photo, left), "We all have blind spots that are a result of our own worldview, experience, and expertise.
"Nonverbal communication plays a significant role in our lives, as it can improve a person’s ability to relate, engage, and establish meaningful interactions in everyday life.
"Being a good listener is one of the most important skills you can master if you want to advance your career and build meaningful relationships.
"These talks reveal that some things are more within your grasp than you may think, especially if you ask.
"When it comes to meetings in the office, most are filled with a whole lot of empty, buzzword-filled jargon.
"Once equipped with the terms, it can be easier to see manipulative people for who they really are, and you can gain the strength to walk away.
"Once equipped with the terms, it can be easier to see manipulative people for who they really are, and you can gain the strength to walk away.
Alyse Kalish (photo, left) has some good advice.
"As a customer, you have more options than ever when you want to contact a company.
"So, this article is for those that simply want basic, common sense, healthy, usable techniques.
"A position could be an opinion, an idea, or a plan.
"How much does the pace of speech matter in diplomatic speaking?
"Now, as much as I hate to see people bicker like elementary schoolers on the playground, I realize that fighting on Facebook is inevitable for some.
"Below, we've rounded up 18 of the most useful scientific insights into the significance of body language, pulled from Psychology Today, research journals, and a few awesome books.
"The image you choose to portray to others is a big reflection of your true self, but the opposite effect can also be achieved.
"Some tricks, like remembering to smile, are easy to implement in your everyday life.
"Your posture, tone of voice, and even your diet may play a part in getting your message across.
According to Travis Bradberry (photo, left), "Self-awareness is a critical skill in the workplace.
"I like to ask questions and listen.
"Learn to communicate your needs with more firmness and less fear.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
Karin Hurt (photo, left) asks, "Have you ever felt this way?
"I first learned about the idea of an assertiveness formula many years ago, reading the book People Skills, by Robert Bolton.